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Document/journal your version of events as soon as practically possible

After an incident the circumstances are fresh in your mind. You should be able to recollect what pre-information was provided, what was advised to you, who advised you, what was the level of pain, how did you pay and even what time you left the clinic/salon.

As weeks and months pass you may not be able to recollect everything in detail. If you wish to pursue a claim for losses it is good practice to document the circumstances or notify your representative in detail of the incident circumstances.

An individual who presents and recollects information clearly, consistency and in detail would reflect more credible than someone who just cannot remember the circumstances.

Take good quality photographs of the physically injuries

It may be an idea to initially take daily pictures of any burns and then how they progress on a weekly then monthly basis. It would assist if the photographs are dated and these could be used as evidence and provided to a medical expert who can consider and give his opinion on your case. Without any photographs it could weaken your case as the other side could put you to proof about the extent of the injury and how it progressed.

Seek medical assistance if required

If you are suffering with ongoing symptoms you have a duty to mitigate your loss, in other words make attempts to recover sooner. You should speak with your doctor about your injury and see whether there is anything they can do or refer you to a specialist to recover sooner.

Document your losses

We could assist you with this but the general rule is that if the other side accept liability then they should look to compensate you with the losses you would not occurred had it not been due to the accident.  So if you have incurred prescription charges then keep the receipt, if you had to make trips to and from medical appointments due to the incident then either keep the receipts for the travel charges or make a note of the journeys and we can calculate to recover mileage costs, for loss of earnings retain wage slips; and any other losses retained documentation of the losses.

The other side would be reluctant to discharge losses if it is not evidenced.

Instruct an expert lawyer

These type of cases are far from straight forward.  The issues involve considering whether a breach of duty has occurred and what losses have arisen from the incident.

An experienced lawyer should be able to understand the issues and advise you accordingly.

When deciding which firm to use you may wish to check the company’s reviews and also if they are regulated by the Solicitors Regulation Authority.

There are many claims management companies which market for injury claims on behalf of law firms. If you are initially dealing with the claims management company you should find out whether they are passing your details for a fee and which solicitors they work with. You have the right to instruct a lawyer of your own choice so do not feel pressured to sign up for any law firm you do not feel is a good fit.

You may wish to interview the lawyer. You can ask questions such as who would be dealing with my claim? What experience do they have? Have they dealt with cases similar to yours?

At some larger firms they have teams of staff so initially your claim may be handled by a paralegal or a team of paralegals who are under supervision, the team may be the referred to something like the pre-litigation team or portal team. You should consider whether you would rather have an experienced member of staff dealing with you case from the outset.

How We Can Help

We understand what clients go for laser treatment to avoid unwanted hair and ultimately feel good about their appearance. When things go wrong it could have long lasting effects both physically and mentally.

Here at GSR Solicitors, we specialise in laser hair removal burn claims and have previously recovered tens of thousands in compensation for our clients. Our dedicated team are always committed to achieving the best possible outcome for you, and on top of the compensation.

For a free initial advice on how we can assist you please contact us on 01772 466255 or complete our online enquiry form and we will call you.

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